In today’s episode, I’m sharing what validation is, what it’s not, and why it matters. Validation can truly be a key tool to break through emotional and miscommunication barriers; it’s an effective way of saying ‘I see you, I hear you, and what you’re feeling matters’.

A common theme that keeps coming up is how to communicate in faster-paced, intense environments (like you would encounter in the sort alley), so I wanted to give you my best suggestions on how to do so.

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